Support

A recipe import failed. What now?

Try copying the link again and pasting it fresh; sometimes a share sheet passes a shortened or partial link. Check that the page or video is public and opens in your browser. A few sites block automated reading, and those imports can fail.

If a link keeps failing, email it to [email protected] and we will look into it.

How do I manage or cancel my Cookt Pro subscription?

Subscriptions are billed through Apple, so they are managed in your Apple account: open Settings on your iPhone, tap your name, then Subscriptions, and choose Cookt. You can switch plans or cancel there. Canceling keeps Pro active until the end of the paid period.

I resubscribed or got a new phone. How do I restore my purchase?

Make sure you are signed in with the same Apple ID you used to subscribe, then open Cookt, go to Profile, and tap Restore purchases. Your Pro access will come back with it.

How do I delete my account?

In the app, go to Profile > Delete account. This removes your account and your data, as described in our privacy policy. You can also request deletion by email at [email protected].